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Monday, January 30, 2006

I Save Marriages and Relationships

Do you realize how many relationships and marriages I have saved
because I reminded the "man" who was travelling, that he better get
back on February 14th, especially if he has a women waiting on the
other end. I always get a chuckle out of that one. I do my best to
keep these men in line. So it's not only about booking an airline
ticket, it's about keeping families happy too.



Wednesday, January 25, 2006

Mutiny at Sea

Should traveller's on this cruise be refunded their full amount of the cruise,
due to the cruise line having mechanical difficulties? I'm thinking that due
to the high cost of this cruise, that the passengers should be allowed to
disembark at the next port and offered a complimentary trip on a similiar
cruise excursion in the future. They shouldn't be subjected to a lesser
quality experience, just because the cruise line is experiencing these
difficulties.

Source



Thursday, January 19, 2006

Was it not bad enough

when the airlines cut our commissions to zero and now they're making us and the general public as well, deal with third world countries, who can't even speak English. I ask a SIMPLE question and it takes FOREVER!! This is ludacris!! We need to save America from this corporate outsourcing. It's not only the airlines, I keep finding it more and more in my customer service calls which I need to make, even if I want to purchase a CD player over the phone. UGH!! What is our world coming to?



Wednesday, January 18, 2006

Galapagos Island, Peru and Machu Picchu

I have a family interested in travelling to Peru in August of 2007 for a 2 week trip. What they would like to do is spend some time in Lima, then Cusco, then off to Machu Picchu for an overnight stay there. I know they'd need to take a train from Cusco up into the mountains of Machu Picchu and I do know that there are some hotels there as well. Then they would like to make there way to the Galapagos Islands and I believe what they would do is fly from Lima to Quito, Ecuador and then take an established cruise over to the islands. I honestly don't know how much time I should recommend that they stay. The children are ages 14, 12 and 9. The family prefers to stay in one bedroom throughout, but I have a feeling we'll have to use two rooms most of the time.

Here are some websites which I need to go back and review for additional advice. If you have any advice for me, I welcome your comments to my blog.

Galapagos Info

Galapagos Info

Where is the Galapagos

Galapagos Info

Galapagos Travel

Galapagos Info

Ecuador Tours

Trip Advisor

Galapagos Reviews

Maupin Tour



New Orleans - Open for business 2006

Here is the most recent, up to date information as to what's
happening in New Orleans in regard to air, car and hotel
information.

You can also get New Orleans airport information here.



Saturday, January 07, 2006

Government Travel Agents

Society of Government Travel Professionals
Amazing what you find when you do a websearch. I'm always looking
to expand my resources and to help grow my business. I enjoy working
with people who travel for the government, including government
contractors and government employees as well. I would be interested
in gaining additional traveller's who work on government campaigns
for elections and re-elections as well as general travel for these
clients. I have heard many horror stories of government travel
agencies and the travel agents they employ.

I wish I could be there for them and be the kind of travel agent they
appreciate. I love my job and it shows and people who are frequent
traveller's appreciate a travel agent who cares about their travel and
is willing to help and be thorough. They appreciate that corporate
travel agent who goes the extra mile. Where can I find those
disgruntled travellers who need a good travel agent? All you need to
book with a non-government travel agent is a government issued credit
card and I'll be happy to assist you. Why not try our corporate services
today. Ask for Luanne (703-684-9830). Our main offices are located in
Alexandria, VA. I look forward to working with you and helping to
arrange your corporate travel plans. I can also provide references
from other campaign offices and from Senator's staff with excellent
corporate recommendations.



Tuesday, January 03, 2006

US Airways Amends Certain Policies to Match America West

I'm not happy about some of these changes. The sad part is, the airlines
hit us with debit memo's even during that transitional phase. I wish they'd
all just have the same rules because it's easy to forget that one airline
will let us take for instance, the penalty from the residual and some will
not and they have NO mercy if we make an honest mistake. They hit us
where it hurts (in the pocket book) and it's not like travel agents make
a ton of money anymore. Many travel agencies take it right out of the
travel agents paycheck when they make an error.

Nonrefundable to Refundable Exchange Policy.

  • Waivers are no longer needed to process a nonrefundable to refundable exchange. The change fee for such an exchange should reflect the most restrictive change fee in the ticketed fare rules. After the change has been processed, the new ticket may be changed according to the new fare rule, but the value of the originalticket used is no longer eligible for a full refund. (Effective 9/29/05)

Non-Refundable Reissue Policy.

  • When ANY reissue of a non-refundable ticket results in a refund amount, the refund will not apply and a refund voucher (MCO) should not be issued for the residual amount. This applies to a lower fare introduced after ticket purchase or any reissue that results in a refund amount. (Effective 9/28/05)

Refundable and Nonrefundable Fares Combined.

  • When a customer purchases a ticket that combines refundable and nonrefundable fare types, the entire ticket is non-refundable. (Effective 10/21/05)

Standby Policy.

  • A passenger may standby for an earlier flight on the day of departure at the airport if the fare permits standby and the change is made at the airport. The same-day standby fee is $25 for domestic flights and $50 for international flights. Standby is not allowed on transatlantic and Hawaii flights.



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