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Tuesday, March 04, 2008

The Perfect Seat

Now that traveller's can change their seating assignments online and pick and choose "the perfect seat", I'd like to make a request of you my wonderful client.

Please let me know if you've changed your seats yourself, because when the airline sends me a message saying that the passenger no longer has that seat, I tend to not look at the history because I have so many people who I monitor seat charts for on a daily basis and don't take the time to research or remember who and which reservation I had originally sent back to myself to monitor.

What I'm trying to say in a nutshell is, just let me know that you've changed your seating assignments so that I don't go in and undo what you've done, thinking that you have nothing at all, because when you make changes, the airlines DO NOT send me a message to tell me what you do have. For some reason, they seem to think I don't need to know this information *eye roll*. They just tell me that you no longer have a seating assignment confirmed and good ole Luanne, I'm right back on it, trying to find you that "perfect seat" when all I am really doing is probably undoing what you already did. Don't say I didn't warn ya ;-)

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